Terms of service

Terms & Conditions

Welcome to Obsidian Vault. By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

General

  • By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

Products & Orders

  • All products listed on our website are subject to availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Product images are for reference only; actual product color/design may vary slightly.

Pricing & Payments

  • All prices listed on our website are in INR (₹).

  • We reserve the right to change product prices at any time without notice.

  • Payments must be completed at the time of placing the order.

Shipping & Delivery

  • Orders are processed and shipped within the estimated timeframe mentioned on the website.

  • Delivery times may vary depending on location and courier services.

  • We are not responsible for delays caused by shipping partners or unforeseen circumstances.

Cancellation Policy

  • Orders can only be cancelled before dispatch.

  • Once an order has been shipped, cancellation will not be possible.

Refund & Replacement

  • Refunds and replacements are only applicable for damaged, wrong, or missing products.

  • Complaints must be raised within 48 hours of delivery with proper proof (unboxing video and images).

User Responsibilities

  • Customers must provide accurate shipping and contact details while placing an order.

  • Any incorrect information provided may result in delays or failed deliveries.

Intellectual Property

  • All content on this website, including images, logos, text, and designs, belongs to Obsidian Vault and may not be copied or used without permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Contact Information

For any questions regarding these Terms & Conditions, contact us:

📧 Email: obsidianvault.official@gmail.com
📞 Phone: 9850847425

Thank you for shopping with Obsidian Vault.